YOUR CUSTOMER IS OUR PRIORITY

From Fortune 500 companies to Start-Ups, iBrainX provides an exceptional customer experience and deliver highly proficient and measurable value.


Franchises

Laverage the national name to your advantage and have ...

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Small Business

That can be a hard act to juggle as you attempt to balance ...

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Property Management

Handling all calls with a specific goal in mind from explaining ...

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Other Industries

Increasing the number and quality of inbound links

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Live 24/7 Answering Service and Call Center Solutions

IBRAINX IS AMERICA’S CHOICE FOR INBOUND AND OUTBOUND CALL CENTER SOLUTIONS & SERVICES



Customer Support Services

Customer support is essential to the long-term health of a business. Making it easy for your customers to contact you and get the help they need will increase customer retention.

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Call Center Customer Care

Successful businesses know that keeping customers is far less costly than acquiring new ones. Providing an excellent customer experience around the clock, on all channels

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Virtual Receptionist Services

Live Virtual Receptionist Services to provide a professional phone experience to your callers. In the present era, the competition is high and technology is advanced.

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No two businesses are alike

WE OPERATE HIGHLY CUSTOMIZED TECHNOLOGY AND RUN A FLEXIBLE APPROACH FOR OUR CLIENT’S INBOUND, OUTBOUND, ANSWERING AND CALL CENTER SOLUTIONS.



INBOUND Servcies

  • Build highly interactive relationships that capture potential customers
  • Deploy fluctuating call volumes service with on-demand scalability
  • Expand your organizations’ potential workforce to any feasible location
  • Identify potential callers and navigate them to the right agents
  • Analyze customer interactions and behavior and empower call center productivity

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OUTBOUND Services

  • Boost revenues for outbound call centers
  • Provides to the point service
  • Eliminate awkward delays when agents greet customers
  • Boost agent productivity with predictive dialing
  • Comply with government rules and regulations
  • Keep costs in line with revenue opportunities

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Answering Servcies

  • Offer Small – Medium and large sized business packages
  • Quick response time in the answering service industry
  • We know the ins and outs of handling sensitive medical information.
  • 24/7 and bilingual answering service options available
  • Reliable, professional and courteous
  • Benefit from free online tools and reporting

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Call Center Services

  • Robust service for Medium – Big Business – High call volume
  • High touch Customer Relation Management (CRM)
  • Integrated with Call center ROI diagnostics and reporting
  • Competitive and scalable call center pricing
  • Customizable programs for every industry
  • 100% US-based call center agents

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Profit Generating Customer Service

 

Maintaining a delicate balance between CRM and reducing customer service costs has been a top priority at iBrainX. We work hard to deliver quality and professional customer service at a lower cost using cutting edge systems and methods. Our methods and motives are geared to enhancing relationships and generating profit for our clients.



We’re Hiring

Work with iBrainX and boost your experience in a new way. Build interaction with the outside environment at iBrainx. We care about our employees and offer special amenities and bounces

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Why iBrainx

We provide premium contact center outsourced services to our valued clients. We have highly experienced staff. We provide highly measurable outsourced customer service with technical.

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Contact Us

Contact us and enjoy complete package
of highly premium outsourced contact service.We understand your business needs and we know your target market.

CONTACT US 




iBrainX’s Customer Experience
Services for Franchises


24-hour Live Answering

Your call flow rules guide our virtual receptionists as they route your calls to the right person.


Appointments

With AnswerConnect, your appointment book is open around the clock. We fill your calendar for you.


Dedicated Team

Our dedicated franchise team handles calls for our franchise clients. That means more brand consistency for you.


Client Web Access

With our online portal, Client Web Access, your account data is always at your fingertips.





WHO WE ARE

We are building channels in technology in order to
transform the client’s goal to reality.


More than an answering service

We provide 24/7 Live Answer service. We provide truly Interactive Response. iBrainX is a full-service communications partner that keeps your office and business accessible 24 hours a day, seven days a week.  Learn more

A trusted communications partner

iBrainX has been a trusted resource serving a wide variety of great organizations. Our mission is to be worldwide experts in the flow of communications between our partners and their customers.  Learn more

Supporting leading organizations

We provide Enterprise solutions.From the energy industry to healthcare professionals. We provide communication solutions for every type of commercial organizations, governmental entities and non-profit organizations.  Learn more





24/7 Call Center Services

 

From order taking to tech support, our representatives work around the clock delivering exceptional service to your customers. iBrainX Communications is your customer support team for a fraction of the cost.

 

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How can we help?

SIMPLY FILL OUT THE FORM BELOW OR GIVE US A CALL AT 888-252-6555