Medical



Medical

 

In the field of Medicine patient satisfaction matters a lot iBrainX provides highly cost effective answering service which improves customer satisfaction by:

  • Having excellent receptionist service handling incoming calls and allow in-house staff to focus on improving the patient experience
  • Collaborating medical appointment scheduling
  • Sharing all types of information in real time
  • Routing and screening non-urgent calls to proper office and staff
  • Assure that doctors are receiving relevant calls
  • 24/7 overflow calls and bilingual service

We tailor medical answering service according to the practice requirements. We take care of every single call. For privacy and security concerns iBrainX deploy HIPPA complaint which provides the most advanced privacy practices in answering service industry.
iBrainX provides the access rights to the medical firms. Clients can access our online medical portals that provide you real and dynamic call management tools, call tracking analysis, graphs, charts and complete online dashboards.