Property Management



iBrainX’S PROPERTY MANAGEMENT ANSWERING SERVICE AND CALL CENTER SERVICES CAN HELP YOU BY:

  • Handling all potential calls with a specific goal in mind from explaining to a tenant according to the caller’s inquiry. We send a rent check to emergency dispatches pertaining to lock-outs, water leaks, security issues, or whatever your emergency criteria may be.
  • Assuring your live calls will always be handled based on the property’s specific individual response requirements.
  • Serving as a 24/7 live receptionist Emergency Hotline ensuring that your emergency calls are escalated until the message is ‘confirmed received’ by your on-call representative.
  • Tenant and address database sharing for optimal and efficient call flow.
  • Handling live call overflow.
  • After hours apartment answering service and support.
  • Providing dynamic and exciting online tools that help supervise and manage your staff, greatly helping with accountability.
  • Giving your callers peace-of-mind, knowing that their issue or emergency has been heard and will be handled in a timely manner by a live receptionist. This can also help minimize liability issues.
  • From major events like fires and floods to non-life threatening events like no heat or hot water, your calls need to be handled accurately and appropriately. We understand the specific needs of the property.
  • Whatever the need, iBrainX can support your apartment and property management answering service needs.