Small Business Answering Service

Big time answering services for small business


Live telephone answering service to promote your business and take it to new heights. iBrainX provides highly affordable answering plans which ensure growth of your small business.


How we help small businesses grow

Client business growth is our one of the foremost objective. Live phone answering service is the key to success for small business startups. We provide customized company profile and finely tuned live answering script. Our customer service associates promote your business domain by providing effective answering service. We have a proper training center where we provide training to the virtual receptionist for proper answering just according to your business requirements. Our answering service plan helps your business by boosting additional marketing dollars. iBrainX is serving your customers and generating your leads.


We bootstrapped too

Our answering platform promotes small business. We know your business and challenges you face during execution. We provide you proper employ association in many states and major time zone US. We provide greater opportunities to entrepreneurs because we know the bootstrap of their business.


Cost-effective customer service

It is crucial for a small business to provide great customer service for business growth. Matter of fact is that small businesses can’t afford 24 hours customer answer service. iBrainX provides the best contact point solutions to small business for growth. With our cost-effective answering packages you can enjoy 24/7 coverage. Our virtual receptionist know your business well and take great care of your customers.

A live call answering service can provide a level of coverage and customer support that would be out of reach for most small businesses trying to hire full time, in-house employees. With an affordable answering service plan from us, you get coverage every hour of every day of the year. Our network of virtual receptionists can handle whatever your customers throw at them-and your callers will never get voicemail unless you want them to.


Answering services to fit your small business needs

24/7/365 live answering

Virtual receptionists around the clock to answer in your business name. Make it easy for your customers to do business with you, and never miss a call.

Messages and voicemail

You set the rules for when calls go to voicemail when we take messages, and more. Adding our flexible virtual receptionists to your team allows you to customize a call flow.

Call transfer and routing

We get your calls to the right person at the right time. Give us your staff’s contact information and our virtual receptionists will route your inbound calls, emails, and chats where they need to go.

Lead generation and qualification

You determine the questions, we ask them. Don’t waste time on dead ends or low-priority conversations. We screen your calls so you can focus on converting the hottest leads.

Order management

When people get stuck or frustrated in e-commerce, an abandoned cart isn’t far behind. With a live answering service for your small business, your customers get the help they need to place their orders and purchase your products.

Industry-specific approach

Our specialized teams focus on legal, medical, real estate, service providers, and more. We have experience in just about every kind of small business, so we can step right in and take care of your clients and customers the way you would.