Small Business

Small Business


It is a hard nut to crack when it comes to managing the day-to-day operations when business needs to cover the big picture of the items. Phone calls may distract the routine activities. But avoiding callers can be detrimental to any small business Organization. Every call whisper an opportunity to provide excellent customer service or bring in a new customer via a sales lead. Call avoiding is certainly not a good practice for small biz success. Voicemail seems like to fix the problem in an easy way. However, at least 85% of people hang up when they reach a business voicemail. People tend to keep dialing until they reach a company that provides a live person to talk to. That’s just reality. iBrainX live answering service for small business will help your company thrive with 24-hour call coverage, virtual receptionist solutions, and bilingual agents providing customer support.

When an organization utilizes a phone answering service for organizations’ small business you are making a wise investment in your company. Not only can we provide round-the-clock customer support and help you capture more sales leads we also provide long term and cost-effective solutions as compared to an in-house solution like a receptionist. Our affordable small business answering service can be customized to fit your organizations’ specific requirements to help your business to solve the unique challenges your organization face.


  • Highly Concentrate on growing your business in an optimized way while providing new and existing customers for your business with an extremely professional phone experience 24 hours a day. Your business can even have “certain types” of calls transferred directly to your office cell phone versus just a message being taken
  • Prioritize callers as we’ll obtain all the important information from them which is ultimately beneficial generating leads
  • Have peace of mind. Knowing that a trusted party is dealing with your potential callers’ concerns with care when you’re not available for performing such a job
  • Design a custom telephone answering service or call center solution to fit your own business unique criteria
  • Supervise and manage your office staff, jobs, activities and measure our performance with sophisticated and dynamic online tools
  • Appear bigger than you really are: your valued callers will enjoy a professionally branded phone experience. But won’t know the person they are talking to isn’t sitting in your office (unless you would rather allow us disclose that information)
  • Compete with medium and large-sized companies by showing 24/7 availability to help customers and capture more leads around the clock against your potential competitor


For over 25 years iBrainX has been working with small businesses just like your business. It’s actually one of our favorite things to do since we started out as a small business too So whether you are a contractor looking for help covering your phones, a chiropractor who could use support while you’re on lunch, a florist who would like assistance processing orders, a solar panel installer who wants us to help book appointments, an attorney who wants your calls taken care of while you’re in court, a physician who needs after-hours service, or any other kind of business looking to improve your customer service offering or increase sales, we are here to help you thrive.


iBrainX is not simply a phone answering service for small business. It’s an entire message management support system. And more than that when an Organization choose us as for small business answering service it is not just paying a few dollars each month for a service.The Organization is actually hiring a team of professionals who have a vested interest in helping you succeed. That’s because we are an employee-owned company and your success is ours. Find out today why thousands of small business owners around the country trust iBrainX.